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About Us

A little bit about us. We believe that every holiday should be your own Grand Adventure…


Based in Cheshire, we have high street shops in the historic market towns of Frodsham and Macclesfield, as well as a strong online sales team. We are fully ABTA bonded and members of The Midcounties Cooperative Travel Consortium, so you can be assured of complete protection. Our passion for travel and our exemplary service is second to none and we come highly recommended by our many loyal clients.


Our knowledgeable, well-travelled team are experts in creating bespoke itineraries, tailored to suit you. We guarantee honest, impartial advice and offer choices from a wide selection of tour operators and suppliers. Not only that, but we’re also your local booking centre for HUNDREDS of top UK holiday brands, like Wendy Wu, Titan Travel, Rivera Travel, G Adventures, Royal Caribbean and loads more! What does this mean? It means you will get the amazing product you come to expect from these household names, and the personal service from supporting your local travel agency – and you wont pay a penny extra for it! Check out a comprehensive, but not exhaustive list of these partners below:


AAT King’s Caribtours Exodus Travel James Villa Holidays P & O Cruises
Abercrombie & Kent Carrier Explore! Jet2 Holidays Princess Cruises
Africa & Beyond Celebrity Cruises First Class Holidays Journey Latin America Red Sea Holidays
African Pride Classic Collection Fred Olsen Cruises Kirker Holidays Riviera Travel
AMA Waterways Club Med G Adventures Kuoni SAGA
Avalon Contiki Holidays Great Rail Journeys Latin Routes Sandals
Azamara Cruises Cosmos Tours Holland America MSC Cruises Somak Holidays
Balkan Holidays Cox & Kings Hurtigruten Newmarket Holidays Sunvil
Beachcomber Tours Cunard Inghams Norwegian Cruise Line Titan Travel
Canadian Affair Emirates Holidays Intrepid Travel On The Go Tours Wendy Wu

Contact our experts for personal, attentive service on 01928 246 243 or email holidays@travellab.co.uk


Love TravelLab? Tell us! Write a review of your experiences and you could be in with a change of winning a Gift Box of Wine! Email holidays@travellab.co.uk or find us on Facebook www.facebook.com/TravelLab

Meet The Team

Jai - Managing Director

Jai is our very own Mr Canada! He was born in Vancouver where he lived for 33 years, being ‘a tourist in his own back garden’ touring all over the western areas of this vast country. His knowledge of Canada is second to none. His aviation knowledge is also excellent, later working in Airport Operations at Vancouver International Airport.


Jai moved to the UK to continue his travel career, and headed up successful Business Development Departments for three major tour operators and travel agents before establishing TravelLab in 2011. He has superb knowledge of the Maldives, having visited over 25 resort islands!

Destinations Visited:

Australia, Maldives, Sri Lanka, Seychelles, Mauritius, Uzbekistan, Thailand, Malaysia, Cambodia, Vietnam, UAE, South Africa, Morocco, Mexico, St Lucia, Antigua, Italy, France, Spain, Austria, Switzerland, Germany, Luxembourg, Liechtenstein, Czech Republic, Hungary, Netherlands, Belgium, Portugal, Iceland, Norway, Sweden, Finland, Denmark, Canada (of course!), USA (including Washington, Oregon, California, Idaho, Nevada, Arizona, Montana, Wyoming, Colorado, Texas, Illinois, Minnesota, Georgia, Florida, Georgia, New York and Connecticut).


Favourite Destination:
The Maldives; there is nothing quite like it. Remote yet accessible, stunning above and below the water, a warm welcome every time, the food is divine and the snorkelling is out of this world; what’s not to love?!


Travel Highlight:
A peaceful yet fascinating afternoon snorkelling at Diamonds Atharuga; the underwater world just teeming with marine wildlife, was outstanding to experience; vividly colourful fish, basking turtles, baby sharks and bright plants and coral, simply unforgettable and a must for anyone visiting the Maldives.

Debbie - Senior Travel Consultant

As a young girl, Debbie was mesmerized by travel; her father was in the Navy and used to send her postcards from faraway places. At 18 she went to live in Australia for 3 years, with 1 year in New Zealand as well. She has worked in world class hotels in Sydney and London, plus 28 years in the Travel Industry, both on the High Street and working from home. Debbie is an expert of New York, and excellently penned The Lipstick City Guide to New York, a fabulous guide book for women visiting The Big Apple. She has escorted many client trips on cruise and land tours to Peru, the Indian Ocean, Panama Canal, Caribbean, New York, Transatlantic, and Mediterranean. Her areas of expertise are Australia, New Zealand, New York, Peru, Dubai and South Africa,  having travelled extensively in each.

Destinations visited:
Australia, New Zealand, Peru, Ecuador & Galapagos, Costa Rica, Colombia, San Blas Islands, Mexico, Venezuela, Seychelles, Mauritius, Comoros, Madagascar, Maldives, Thailand, Malaysia, Borneo, China, Hong Kong, Antigua, Aruba, Bahamas, Barbados, Bonaire, Curacao, Cuba, Dominica, Dominican Republic, Grenada, Nevis, Puerto Rico, St Kitts, St Lucia, Tobago, Kenya, South Africa, USA, Canada.


Cruise ships: QE2, QM2, Seabourn Sun, Crystal Symphony, Regent Seven Seas Navigator, Hebridean Spirit, Viking Helvetia, Deutschland, Sea Princess, Oriana, Arcadia, Aurora, Caronia, Royal Clipper, Royal Star, Minerva, Orpheus, Black Watch, Enchantment of the Seas, Disney Wonder, Fascination, Mercury, Caronia, Victoria.


Travel Highlight:
“Gazing out over the misty mountains of the Andes home to Machu Picchu, and trying to imagine the sheer effort it took to build this ancient Incan Citadel. A special mention must also go to my 4-day trip to New York with my Mum, when she trudged round hotel after hotel with me, whilst I researched my New York travel guide!”

Georgia - Travel Consultant

Georgia successfully completed her Apprenticeship with TravelLab in October 2016 and is now a fully-fledged member of the TravelLab team. Her love of travel was inspired by tales of her Fathers Dominican heritage and she has always been astounded by our diverse world; all the different cultures, languages and history. She has an NVQ Diploma in Travel Services and has already attained Level 2 Cabin Crew Services. Georgia is well on her way to developing a long, successful career in travel!
Destinations Visited:
Vancouver, Johannesburg, Botswana, Namibia, Zimbabwe, Amsterdam, Germany, Rome, Dublin, Greece, Barbados, Dubai, Thailand, Cuba, Bulgaria, Turkey, Mainland Spain, Lanzarote, Croatia, Ibiza, Portugal, Tunisia, Morocco. She has also been on-board the Emirates A380 aircraft.
Favourite Destination:
Africa; I loved exploring the different countries and cultures in Southern Africa. The locals were all so happy and had an amazing outlook on life which was truly inspiring. I made life-long friends and was able to experience real life in Africa.


Travel Highlight:
Having the opportunity to travel around in an iconic ‘Old Car’ in Cuba. We got driven around Havana for 2-3 hours and felt like celebrities! The drivers were hilarious and we had so much fun, whilst being able to take in the historic sights of Old Havana at the same time. 

Jen Williams - Senior Travel Consultant

Jen started her travel career working for Thomson Holidays and has worked in travel for over 9 years. Her husband’s work took her young family to Malaysia, where they lived for a year and whilst here, they enjoyed travelling to Thailand, Hong Kong, Singapore and they spent weekends in Penang or Langkawi. Her thirst for travel stemmed from there. Jen has great cruise knowledge and can help tailor the perfect cruise for you. A big kid at heart, and as a Mum of 3 boys, Jen loves Florida and it’s theme parks, so can offer you everything you need to know about planning your trip!


Destinations Visited:
New York, California, Boston, Florida, Canada, Kenya, Mauritius, France, Ireland, Spain, Greece, Italy, Prague, Morocco, Lapland, Dubai.


Favourite Destination:
Boston – I love this city so much, I even named my dog Boston! There’s history, heritage and of course, baseball! Our family are big Boston Red Sox Fans!


Travel Highlight:
Seeing pandas up close in Hong Kong really was amazing – an absolute must for everyone’s Bucket List!

Chris - Marketing Manager

Chris is one of the newer members of the team, having joined as a Marketing Executive in September 2017. He then progressed to the Marketing Manager role once Debra left for maternity leave. He has a true passion for travel, and whilst his career in travel is only just beginning, he comes with a wealth of travel experience from personal holidays and backpacking around the world!


Destinations Visited:

USA (18 states and counting…), Mexico, Panama, Costa Rica, Iceland, Norway, Sweden, France, Spain, Belgium, Portugal, Italy, Croatia, Greece, Slovenia, Turkey, Israel, Palestine, Jordan, Egypt, Morocco, Kenya, Tanzania, South Africa, Thailand, Vietnam, Malaysia and Australia.


Favourite Destination:

It would be a tie between Jordan, South Africa and Mexico. Each is completely different to the other, but they are all equally amazing in their own right. South Africa has a bit of absolutely everything; Mexico combines beaches from paradise with incredible culture and Mayan history; and Jordan is a hidden gem that I wouldn’t hesitate recommending to anyone (see below for my travel highlight from there!).


Travel Highlight:

Would probably have to be walking through the final part of the siq leading towards the iconic Treasury at the entrance to Petra (one of the Wonders of the World). It was something I had wanted to do for ages, and catching my first glimpse of the amazing structure took my breath away!

Andy - Travel Consultant

Andy has had a passion for travel since a young age, with his strongest childhood memories being those of fascination by how different and interesting things can be in other countries whilst on family holidays. He has now developed a strong interest in adventure travel, which is where he now specialises. Adventures of his own include cycling the Coast to Coast route several times, solo backpacking around the USA, Fiji and Australia (where he also spent some time working before returning (via Kuala Lumpur and Amsterdam), and cycling through the Italian Riviera. Since returning to the UK, Andy has been fortunate enough to keep his passion for travel fuelled with plenty of ‘micro adventures’. For example, in the first year of his marriage, he managed to visit 11 countries and cover over 20,000 miles in just 12 months! His passion for travel is matched by his experience, as he has also attained a HND in Travel & Tourism Management, and has previously worked for British Airways and On the Beach.


Destinations Visited:

USA – Boston, NYC, Washington DC, Philadelphia, Atlantic City, Los Angeles, San Francisco, Las Vegas, Yosemite and the Grand Canyon; Fiji, Australia – Melbourne, Sydney, Adelaide, Darwin, Perth, Brisbane, Uluru, Great Barrier Reef; Malaysia, Spain, Netherlands, Belgium, Portugal, Germany, France, Italy, Greece, Ukraine, Bulgaria, Turkey, Bosnia & Herzegovina, Croatia, Gambia, Cuba – Holguin, Havana, Trinidad, Camaguey.


Favourite Destination:

“Australia will always be a special place to me, I experienced so much and felt like a confident independent traveller there, but Gambia has recently stole my heart. The endless empty beaches, fascinating landscapes and opportunity to get up close and personal to nature really captured my imagination. The warm welcome and unique culture, where everyone works on Gambian time, helped sow a seed for further African adventures.”


Travel Highlight:

“After a recommendation from one of the families we stayed with during our Casa de Particulars trip across Cuba, we spent an afternoon scooting through the stunning Cuban countryside. This included stopping for breaks at roadside coconut stalls – watching in amazement as he climbed a tree to get our coconuts – and finding villages and eateries off the beaten track!”


Olivia - Travel Consultant

Olivia grew up surrounded with travel. Her father worked in Hong Kong, America and Singapore to name but a few, sharing his experiences with her (mainly food related) around the USA and Caribbean.


Her love of exploring for food hasn’t left her yet, and has led her to incredible journeys around the globe, both self-led and on escorted tours, and then more recently in the form of a 12 month residence in Australia! Her travel experiences have encompassed local delicacies such as spider legs and crickets to traditional curries and street food, as well as some of the most stunning landscapes, incredible cultures and adventures such as: sky diving in Franz Josef, surfing in Byron Bay, white water rafting in the Grand Canyon and ziplining in the Costa Rican Rainforest.


Destinations Visited:

Australia, New Zealand, Bali, France, Spain, Italy, Greece, Portugal, Denmark, Cyprus, Turkey, Lapland, Morocco, North America, Bahamas, Barbados, Thailand, Cambodia, Vietnam, Singapore, Mexico, Guatemala, Belize, Nicaragua, Honduras, Costa Rica, El Salvador and Japan.


Favourite Destination:

Clear Water Beach in Florida will always be very close to my heart, and holds the most fantastic memories from my childhood. In more recent times, it would have to be Japan. From the bright lights and the most well organised chaos of Tokyo to the temples and cherry blossom tree lined rivers in Kyoto, and the most incredible foods (even when you’re not quite sure what you’re tasting!). I would love to return to explore further.


Travel Highlight:

Spending the night with a local Mayan family in San Juan Laguna, Guatemala. I learnt how to make tortillas with Gloria, improved my Spanish with Juan and played football surrounded by views of lake Atitlan with their son Eric – amazing!


Lucy - Travel Consultant

Lucy has been working in and around travel in both an online and high street branch capacity for years and comes with a wealth of experience. 


Destinations Visited:

France, Spain, Greece (lived in Athens), Portugal, Canaries, Croatia, Slovenia, Italy, Poland, Swedish Lapland, Belgium, Germany, Barbados, Bulgaria, Czech Republic, Ireland, Cyprus, Luxembourg, Malaysia, Malta, Mexico, Thailand, Netherlands, Austria, Antigua, St Lucia, Turkey, USA – NYC, Boston (lived here), Dubai.


Favourite Destinations:

My favourite destination would be one of two. Langkawi in Malaysia brings back great memories of my first holiday with hubby Darren. Then my favourite travel spot would have to be Coves Den Xuroi in Menorca, which is a cave-turned restaurant and nightclub. I have great memories of dancing with Juan Carlos’ brother by moonlight when I was 19 years old!


Travel Highlight:

Would have to be catching an up-close glimpse of the Taj Mahal from above when flying over to Kuala Lumpur. I could see it shining a clean as a bell and it really took my breath away. 

Anne Marie - Travel Consultant
Lorraine - Travel Consultant
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  • Grand Adventure Travel Ltd (and TravelLab) is an Accredited Body Member of The Midcounties Cooperative Group Ltd, ATOL 6053. Your Financial Protection Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: http://www.atol.org.uk/ATOLCertificate